How do you pronounce Recchiuti?

Reh-KYOO-tee. It's Italian.

How long will my Recchiuti Confections stay fresh?

Our confections are at their peak freshness upon arrival or purchase at our Ferry Building location. To fully enjoy our products, consume them promptly, as they contain no preservatives, artificial flavors, or compounds. If you plan to store them for a short period, keep truffles at a temperature between 58 and 60 degrees, similar to storing red wine. Refrigeration is not recommended. You can find more details in the "More" section on each product's page.

Which Recchiuti products contain wheat (gluten)?

Fudge brownies and Graham Crackers in S’mores Bites and S’mores Kit (flour). Peanut Butter Pearls. Following products contain glucose syrup made of wheat (may contain traces of gluten): All caramels (Fleur de Sel Caramels, C3), all Pates de Fruits, Cassis Strata truffle, Framboise Strata truffle, Star Anise and Peppercorn truffle, Ginger Heart truffle, Rose Caramel truffle, Kona coffee truffle, Rosemary Olive Oil truffle, Coconut Marzipan truffle, Cappuccino truffle, Force Noir Easter Eggs, and Caramel Easter Eggs.

Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, wheat, soy, and sesame.

Which Recchiuti products contain peanuts?

Peanut Butter Pearls, Dragee sampler (Peanut Butter Pearls), Peanut Butter Pucks.

Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, wheat, soy, and sesame.

Which Recchiuti products contain tree nuts?

Burnt Caramel Almonds and Hazelnuts, Burnt Caramel Almond and Hazelnut bars, Dragee Sampler (BC Almonds and BC Hazelnuts), Piedmont Hazelnut truffle, Triple Sesame Praline truffle (hazelnuts), Maple Pecan truffle, and Coconut Marzipan truffle.

Potential traces of coconut (in coconut oil present in Confectioner’s glaze) - Peanut Butter Pearls and Cherries Two Ways (glazed Dried tart cherries).

Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, wheat, soy, and sesame.

Which Recchiuti products do not contain dairy?

Bittersweet, Semisweet and Burnt Caramel Almond bars; Burnt Caramel Almonds, Mendiants, Pates de Fruits, Dried tart cherries (with glaze) in Cherries Two Ways, Key Lime Apples/ (Pears, seasonal only), Candied Orange Peels, Peppermint Thins, Vanilla Bean Marshmallows. Italian Candied Cherries (coated in cocoa powder) in Cherries Two Ways are panned in chocolate that contains whole milk powder. 

Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, wheat, soy, and sesame.

Which Recchiuti products are vegan?

Bittersweet, Semisweet and Burnt Caramel Almond bars; Burnt Caramel Almonds, Mendiants, Pates de Fruits, Key Lime Apples/ (Pears, seasonal only), Candied Orange Peels, Peppermint Thins.

Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, wheat, soy, and sesame.

Which Recchiuti products contain eggs?

Vanilla bean marshmallows (egg whites), Fudge Brownies. 

Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, wheat, soy, and sesame.

Which Recchiuti products contain sesame?

Sesame Nougat truffle and Triple Sesame Praline truffle.

Please note that our products are made on equipment also shared with milk, eggs, tree nuts, peanuts, wheat, soy, and sesame.

Which Recchiuti products contain soy?

Transfers used for decoration of the following truffles contain soy lecithin:

Burnt Caramel, Sesame Nougat, Lemon Verbena, Dark Milk Mini Mendiants, Bergamot Tea, and Lavender Vanilla.

There might be traces of soy lecithin in chocolate used for Cassis Strata.

Are any products sugar-free or glucose-free?

We unfortunately do not make anything that is sugar-free or glucose-free. However, our Bittersweet Bar is only 15% sugar.

Do any products contain alcohol?

Star Anise & Pink Peppercorn and Kona Coffee truffles both contain about or less than 1% alcohol in the finished piece. Currant Cognac and Champagne Truffles contain less than 10% alcohol.

 

When will my order ship out? Can I pre-order or select a ship date?

We cannot offer pre-orders or scheduled deliveries. Your order will ship on the next available ship date. For holiday deadlines and our shipping schedule, please refer to our Shipping Page.

How do you ensure my order will arrive safely?

All packages are packed with paper to prevent product jostling. For orders shipping to warmer climates, we'll include gel ice packs and insulation whenever possible.

Do you offer gift wrapping?

We do not offer gift-wrapping services. Our products will arrive as pictured, and some select items include ribbon.

Do you ship to Canada or overseas?

We're grateful for our international friends, but we're unable to ship our products abroad. If you wish to place an order within the United States using a credit card linked to a foreign address, please reach out to our Concierge for assistance. Thank you!

What is your return policy?

At Recchiuti Confections, our aim is to ensure complete customer satisfaction. We take full responsibility for the quality of our chocolates, guaranteeing they leave our facility in peak condition. However, due to the perishable nature of our products, we cannot offer refunds or exchanges for items that are not damaged or defective, or due to flavor preferences. If you receive a damaged or defective item, please contact us promptly, and we will assist you accordingly.

All gift card purchases are non-refundable.

 

Where can I submit requests for donations?

We are proud to support a variety of organizations and businesses throughout the Bay Area. Please contact our Concierge with details of your request.

Do you offer discounts for non-profit organizations?

Yes, we’d love to learn more your non-profit organization and discuss potential discountsPlease get in touch with our Concierge for more information on our criteria.

Do you use certified Fair Trade chocolate?

While we don’t exclusively use certified Fair Trade chocolate, we collaborate with manufacturers and suppliers who are committed to ensuring proper working conditions, fair trade principles, and fair wages.

Do you offer tours of your factory?

As a small, artisan manufacturer, our kitchens are active work facilities and we are currently unable to offer tours.

How can I learn more about working for Recchiuti Confections?

We are always looking for enthusiastic and qualified individuals to join our team. If you're interested, please send your cover letter and resume to hr@recchiuti.com. If there's an opening that aligns with your experience and interests, we'll be in touch.

 

How do I start wholesaling with Recchiuti?

We appreciate your interest in partnering with Recchiuti Confections. To explore potential opportunities, please visit our Wholesale Page.

Couldn't find the question or answer you were looking for? 

Reach out to us at customerservice@recchiuti.com or give us a call at (800) 500-3396. Our team is available Monday to Friday, from 8:30 AM to 5 PM Pacific Time.