Your order will ship via FedEx to ensure it arrives in pristine condition!
Our Concierge offers an enhanced service for customers who desire a specific delivery date a week or more in the future. To take advantage of this service please contact our Concierge at 415.826.2868 or email@example.com. Overnight shipping rates will apply.
We are happy to introduce new flat rate shipping based on the shipping service you choose! No matter how much Recchiuti you get, you'll always get one flat rate.
Winter storms, hurricanes, flooding; these are just a few reasons why FedEx may experience delivery delays. Because there are some forces of nature that are out of our hands, we cannot Guarantee delivery times once your order is out for delivery. We can however guarantee your order will ship on-time from our facility according to our shipping schedule above!
FedEx has permission to leave packages at the recipient's address if no one is there to sign for it; however FedEx may require a signature for delivery, in which case the recipient will need to follow up with FedEx. Recchiuti Confections is NOT responsible for packages stolen or damaged after they are delivered to the address specified by the customer. We suggest shipping to a daytime/business location when possible. We offer FedEx's 'Signature Required for Delivery' service. You can select this option on the checkout page for an additional charge of $3.50. If you select, "Signature Required for Delivery," your package will not be delivered unless it is signed for. If no one is present, FedEx will make two more attempts before they return the package to us. Recchiuti Confections will not refund purchases if the product is damaged or melted after the first delivery attempt or if it is returned to us by FedEx.
Because chocolate can be quite temperamental to ship, we include ice packs in orders going to warm climate at no charge to you!
When your order ships, you will receive an email which includes your tracking number via FedEx.com. If you have trouble tracking your order, please give us a call and we can assist your in contacting FedEx.