Careers at Recchiuti

We are always looking for enthusiastic and qualified individuals to join our team at our office in the Dogpatch neighborhood and in the Ferry Building of San Francisco. To apply for open positions, please send your cover letter and resume to hr@recchiuti.com. 

   

Retail Service Associate, Ferry Building, San Francisco
Part-time and Full-time roles available. 

Position Overview:
A key objective for the Retail Service is maintaining the day-to-day operations of the Ferry Building Marketplace retail shop in San Francisco, with a focus on servicing in-person shoppers, coordinating direct pre-order pick-up orders. Assist in achieving sales goals and maintain a high level of customer service and professionalism.

Essential Duties and Responsibilities:
Sales & Service
Participate in achieving or exceeding sales goals; daily, monthly, annual targets.
Deliver the highest levels of customer service, building relationships with customers, ensuring customer follow-up, and promoting customer retention.
Product Knowledge – ability to explain the various products to in–store customers.
Assist customers with in-store shopping and phone inquiries.
Maintaining a professional decorum at all times.
Process all orders through Recchiuti Confections in-store POS system orders.

Store Tasks
Respond to company emails quickly and efficiently. Answer direct phone line for order taking.
Assist in the Inventory process bi-weekly.
Communicate clearly with customers, co-workers,3rd Street sales contacts, and Recchiuti management.
Ensure processing pick-up orders are accurately documented and on time.

Store Operations
Assist in store product up-stock and merchandising throughout the day.
Maintaining a clean and organized store environment
Daily product assembly of internal Recchiuti and Marketplace pre-orders and in-person orders.
Opening and closing procedures.
Follow health and safety guidelines.

Required Knowledge, Skills, and Abilities
Ability to interface and communicate effectively.
Well organized, deadline oriented, flexible, and effective with multiple tasks, able to prioritize.
Experience and cashiering with Shopify, POS or equivalent systems.
Strong retail experience customer-focused environment.
Strong basic computer skills – experience with MS Office a must
Well groomed and the ability to be a brand ambassador for Recchiuti.
Be computer proficient (Word, Excel, Outlook).
Fluent in English. Ability to speak other languages a plus.

Job Description:
Desired Knowledge, Skills, and Abilities
Experience with POS systems a plus.
Experience working in a small, entrepreneurial company.
Interest in artisanal foods and knowledge of high-end product salesmanship. 

Physical Demands:
The essential functions of this position require consistent standing and the ability to lift 40lbs unassisted. This is an in-store position.

Work Schedule:
This position requires availability Wednesdays, Thursdays, Saturday with Fridays as needed. Some weekends required. This is an in-store position. 
Job Type: Part-time and Full-time roles available. 

How to Apply:
To apply, please submit a resume and thoughtful cover letter to hr@recchiuti.com. Applications without a cover letter will not be reviewed. Thank you for your interest.